Service
Free Consulting:
Any kind of technical support is available for our buyers. We can give professional ideas, suggestions, or available reference sample photos.
Free Quality Checking:
When we settle regular cooperation, we can help arrange free quality checking on your other bulk production out of our factory.
Various Free Color Book Options:
We have about 40 colour books on hand. Each colour book has 20~400 colours, including cashmere, wool, cotton, linen, acrylic, mohair, viscose and their blend yarns. Buyers can choose colours directly.
It's a great help, especially in sampling and design, as buyers can see colour combinations quickly. This ensures we are faster on sampling and bulk than most other sweater suppliers.
We can also arrange lab dip according to your colour standard from PANTONE or cuttings. All our colour books can be sent for free.
Quick Samples:
We always send a proto sample for approval before bulk production.
We can send the required design samples within 3 days if they are in stock.
Depending on the designs and yarn status, we can send custom-made designs in 7-10 days.
Custom-made samples usually have to be charged but can be refunded when a bulk order is placed.
The sample charge amount depends on designs and yarns, so please check with our sales before moving on to the sampling process.
Free Bulk Labels and Packing:
Usually, we pack 1pc/ Opp bag, 25pcs in one export carton.
We can also make free bulk labels/hangtags/polybags according to your designs. Also, attach all labels to bulk products for free.
Multiple Shipping Solutions:
Depending on various circumstances, three different delivery methods can be taken:
By sea, by air, by express. According to your requirements.
The truck ride from us to Shanghai ports is only 2 hours, to Ningbo only 4 hours. Planes, vessels, and courier express are all easy to handle.
Strict Quality Checking：
With years of experience, our quality is to meet our customer's needs fully. Quality inspection from raw material to production and delivery.
We have 15 QC people who follow each process through sampling to bulk. We have IN-LINE and Final QC reports for each bulk production.
Easy Payment:
Various payment methods. TT / LC / Credit Card/ E-checking are all available.
After-sales service:
If you have any problems with shipped samples or products, please feel free to reach us by Email, Skype, Whatsapp or WeChat. Our sales will follow up immediately.
We pay 100% responsibility for our mistakes and problems.
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